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Customer technical audits

Technical Service Teams in all Impress Divisions provide an extensive range of support activities throughout the world, providing assistance on can handling and process activities, as well as training in can technology for our customers, from filling and sterilizer operators to laboratory technicians and product development managers. Our field service technicians are also expert at introducing new products or can specifications into customer's plants, and are able to call on additional resources from Crosmières as required.

Our expertise in technical assistance covers the following areas:

Technical audits:

  • Customer technology changes
  • Production process
  • Heat penetration treatments
  • Water treatment
  • Warehousing and distribution


Mechanical audit:

  • Maintenance of seaming machines
  • Check of the wear and tear of customers' seaming tools
  • Exchange of information about techniocal innovations in  both plant and production processes


Training support:

  • Training courses for seamer technicians
  • Training in can making technology and materials


Technical Development:

  • Introduction of canning innovations
  • Support in trials of customer's new product developments
  • Efficiency improvements in can handling
  • Specification Standardisation
  • Down-guaging project delivery


For more information see Impress Technical Line Audit.

Customer technical service